Effective Date: September 11, 2026
Xtend Brand (“Xtend Brand,” “we,” “us,” or “our”) is a digital marketing and technology agency providing digital marketing, website development, search engine optimization (SEO), social media management, content creation, automation, technology solutions, consulting, and related services.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, use our applications or services, communicate with us, or connect third-party services and social media accounts to our Services.
By accessing or using the Xtend Brand website or Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Xtend Brand, we may collect the following categories of information.
Information You Provide
You may provide information to us when you:
- Contact us through our website.
- Submit a form or inquiry.
- Request or purchase our Services.
- Create or manage an account.
- Communicate with us by email or other electronic communications.
- Provide content, files, images, videos, or other materials for our Services.
- Connect third-party accounts to our Services.
- Participate in surveys, promotions, or other activities we offer.
This information may include:
- Name
- Email address
- Phone number
- Company or organization information
- Account information
- Billing and transaction information
- Communications and correspondence
- Content and files you provide
- Other information you voluntarily provide to us
Information Collected Automatically
When you visit our website or use our Services, we may automatically collect certain technical and usage information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website or page
- Date and time of access
- General website and service usage information
We may use cookies and similar technologies to provide website functionality, remember preferences, understand website usage, improve performance, and measure marketing effectiveness.
Information From Third Parties
We may receive information from third-party services when you authorize or interact with those services. These may include social media platforms, analytics providers, advertising platforms, payment providers, authentication services, and other technology providers.
2. Social Media and Third-Party API Integrations
Xtend Brand provides digital marketing and social media management services that may allow users or authorized clients to connect third-party social media accounts.
These integrations may include platforms such as:
- TikTok
- Other supported social media platforms
The information accessed through an integration depends on the platform, the functionality being used, and the permissions you authorize.
We request and use only the permissions reasonably necessary to provide the relevant functionality.
3. TikTok Integration
Xtend Brand may integrate with TikTok through TikTok’s official APIs and Login Kit.
When you connect your TikTok account and authorize Xtend Brand, we may receive information permitted by the TikTok permissions you approve. This may include:
- TikTok user identifier
- Display name
- Profile or avatar information
- Profile information permitted by the authorized scopes
- Authorization credentials and access tokens required to perform authorized API requests
- Information necessary to upload, schedule, or publish content through authorized TikTok functionality
Xtend Brand may use this information to:
- Connect your TikTok account to your Xtend Brand account.
- Identify the connected TikTok account.
- Provide social media management functionality.
- Allow you to create, upload, schedule, or publish content.
- Perform other functionality specifically authorized by you.
Xtend Brand does not sell TikTok user data.
TikTok information obtained through its APIs is not used for advertising or targeted marketing unrelated to the service you requested.
We use TikTok information only as necessary to provide the functionality authorized by you, comply with applicable requirements, protect our Services, and meet legal obligations.
Your use of TikTok remains subject to TikTok’s applicable terms, policies, and privacy practices.
4. Meta and LinkedIn Integrations
Where supported, Xtend Brand may integrate with Meta services, including Facebook and Instagram, and LinkedIn.
Depending on the permissions you grant, these integrations may provide information such as:
- Account or page identifiers
- Basic profile information
- Page information
- Authorization credentials and access tokens
- Information necessary to publish or manage authorized content
We use this information only to provide the functionality and Services requested by you or our authorized clients.
5. How We Use Personal Information
We may use personal information to:
- Provide, operate, and maintain our Services.
- Create and manage user accounts.
- Authenticate users.
- Connect authorized third-party accounts.
- Provide social media management services.
- Create, schedule, upload, and publish content at your direction.
- Provide website development, digital marketing, SEO, consulting, and other requested Services.
- Process payments and transactions.
- Respond to customer service requests.
- Communicate with you regarding your account, projects, or Services.
- Send marketing communications where permitted by applicable law.
- Understand how our website and Services are used.
- Improve our website, technology, products, and Services.
- Detect, prevent, and investigate fraud, abuse, and security incidents.
- Protect our rights, property, users, and Services.
- Comply with applicable legal and regulatory obligations.
6. Marketing Communications
We may send promotional emails or other marketing communications where permitted by applicable law.
You may opt out of promotional communications at any time by:
- Clicking the unsubscribe link included in a marketing email; or
- Contacting us at [email protected].
You may continue to receive transactional, administrative, security, or service-related communications when necessary.
7. How We Share Information
We may share personal information in the following circumstances:
Service Providers
We may share information with trusted service providers that help us operate our business and provide our Services. These may include providers of:
- Website hosting
- Cloud infrastructure
- Software and technology services
- Analytics
- Communications
- Payment processing
- Security
- Customer support
- Other business operations
These providers are authorized to process information only as necessary to provide services to us or on our behalf.
Third-Party Platforms
When you connect a third-party service, information may be exchanged with that platform as necessary to provide the functionality you requested.
Legal Requirements
We may disclose information when reasonably necessary to:
- Comply with applicable laws or regulations.
- Respond to lawful legal or governmental requests.
- Enforce our Terms of Service.
- Protect our rights, property, users, or the public.
- Detect or investigate fraud, abuse, or security incidents.
Business Transfers
If Xtend Brand is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
No Sale of Personal Information
We do not sell personal information.
We also do not sell information obtained through third-party APIs such as TikTok, Facebook, Instagram, or LinkedIn.
8. Third-Party API Data
Information obtained through third-party APIs, including TikTok, Facebook, Instagram, and LinkedIn, is handled according to the permissions granted by the user and the requirements applicable to the relevant platform.
We do not sell third-party API data or use such data for unrelated advertising or targeted marketing.
Access tokens and other authorization credentials are used only to provide authorized functionality and are protected using reasonable security measures.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our Services.
- Maintain user accounts.
- Fulfill contractual and business purposes.
- Provide customer support.
- Resolve disputes.
- Prevent fraud and abuse.
- Comply with legal obligations.
- Protect our rights and security.
Information associated with connected social media accounts may be retained while the integration remains active or as necessary to provide the requested Services.
When information is no longer required, we may delete or anonymize it, subject to applicable legal, security, accounting, or other legitimate retention requirements.
10. Disconnecting Accounts and Revoking Access
You may disconnect a social media account from Xtend Brand through the available integration controls.
You may also revoke Xtend Brand’s authorization through the relevant third-party platform’s account or application-permission settings.
When an integration is disconnected, Xtend Brand will no longer use the authorization associated with that connection for future API requests, except where necessary for security, legal, fraud-prevention, or other legitimate purposes.
11. Data Deletion Requests
You may request deletion of personal information associated with your Xtend Brand account or connected social media integrations.
To request deletion, contact us at:
Please use the subject line:
Data Deletion Request
We will verify the request and process eligible deletion requests within a reasonable period, subject to applicable law and legitimate retention requirements.
Where applicable, deletion may include:
- Connected social media authorization tokens.
- Social media profile identifiers.
- Cached profile information.
- Account information.
- Other personal information maintained by Xtend Brand.
Some information may need to be retained where required by law or reasonably necessary for security, fraud prevention, accounting, dispute resolution, or enforcement of our agreements.
12. Updating or Correcting Your Information
If you believe information we maintain about you is inaccurate or incomplete, you may contact us at:
We will take reasonable steps to correct inaccurate information where appropriate.
13. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Enable website functionality.
- Remember user preferences.
- Understand website traffic and usage.
- Analyze website performance.
- Measure marketing effectiveness.
- Improve our website and Services.
You may be able to control cookies through your browser or device settings.
Disabling certain cookies may affect the functionality of portions of our website.
14. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
These measures may include access controls, secure communications, authentication mechanisms, and appropriate safeguards for API credentials and authorization tokens.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
15. International Data Transfers
Xtend Brand and our service providers may process or store information in countries other than the country in which you reside.
These countries may have privacy laws that differ from those in your jurisdiction.
By using our website and Services, you acknowledge that your information may be processed internationally, subject to applicable legal requirements.
16. Third-Party Websites and Services
Our website and Services may contain links to third-party websites or integrate with third-party services.
Xtend Brand does not control and is not responsible for the privacy practices, policies, or security of third-party websites and services.
We encourage you to review the applicable privacy policies and terms of third-party services before providing them with personal information.
17. Children’s Privacy
Xtend Brand’s Services are intended for businesses, professionals, and other users who are legally capable of using the Services.
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
18. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Withdraw certain permissions or consents.
- Opt out of marketing communications.
To exercise an applicable privacy right, contact us at:
We may need to verify your identity before processing certain requests.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, technology, business practices, or applicable legal requirements.
When we make changes, we will update the Effective Date at the top of this Privacy Policy.
We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.
20. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a data deletion request, please contact us:
Xtend Brand
Email: [email protected]
Website: https://xtendbrand.com/