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Terms of Service

Last Updated: September 11, 2026

Welcome to Xtend Brand. These Terms of Service (“Terms”) govern your access to and use of the Xtend Brand website, digital marketing services, technology solutions, applications, and related services (collectively, the “Services”).

Xtend Brand is a digital marketing and technology agency providing services and solutions to businesses, organizations, and individuals. Our Services may include website development, search engine optimization, digital marketing, social media management, content creation, advertising, automation, software solutions, consulting, and other digital services.

By accessing our website or using any of our Services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or Services.

1. About Xtend Brand

Xtend Brand is a digital marketing and technology agency that helps businesses establish, manage, and grow their digital presence.

Our Services may include, but are not limited to:

  • Website design and development
  • WordPress and other website development services
  • Search engine optimization (SEO)
  • Digital marketing and online advertising
  • Social media management and marketing
  • Social media content creation and publishing
  • Content strategy and content creation
  • Marketing automation
  • Lead generation and marketing technology
  • Software and technology solutions
  • Analytics and reporting
  • Digital consulting
  • Other digital marketing, technology, and creative services

Specific Services provided to a client may be governed by a separate proposal, quotation, statement of work, agreement, or other written arrangement.

2. Eligibility

You must be legally capable of entering into a binding agreement to use our Services.

By using Xtend Brand’s website or Services, you represent that:

  • The information you provide is accurate and complete.
  • You have the authority to enter into these Terms.
  • You have the necessary rights and authorization to provide materials, content, accounts, or information to Xtend Brand.
  • Your use of our Services complies with applicable laws and regulations.
  • You will comply with the terms and policies of third-party services that you use through our Services.

If you use our Services on behalf of a business or organization, you represent that you have authority to act on its behalf.

3. Our Services

Xtend Brand provides digital marketing, technology, creative, and consulting services based on the requirements of each client.

The exact scope, deliverables, timelines, fees, revisions, and other conditions for a particular project may be defined in a separate proposal, quotation, statement of work, invoice, or service agreement.

We reserve the right to modify, add, or discontinue Services as our business and technology offerings evolve.

4. Client Responsibilities

To provide our Services effectively, clients may be required to provide information, materials, access credentials, approvals, content, branding assets, advertising accounts, social media accounts, websites, or other resources.

Clients are responsible for:

  • Providing accurate information.
  • Providing materials and instructions in a timely manner.
  • Ensuring they have the legal right to use materials supplied to Xtend Brand.
  • Reviewing and approving content, advertisements, websites, or other deliverables where approval is required.
  • Maintaining appropriate access to third-party accounts.
  • Ensuring that their products, services, claims, and marketing materials comply with applicable laws.

Delays caused by missing information, approvals, access, or materials may affect project timelines.

5. Website and Digital Services

When providing website development, SEO, digital marketing, or related services, results may depend on factors outside Xtend Brand’s control.

These may include:

  • Search engine algorithm changes.
  • Advertising platform policies.
  • Third-party API changes.
  • Hosting or infrastructure issues.
  • Website platform limitations.
  • Competition and market conditions.
  • Changes to third-party software.
  • Client actions or delays.

Accordingly, we do not guarantee specific search engine rankings, traffic levels, advertising results, leads, sales, revenue, or other business outcomes unless expressly agreed in writing.

6. Social Media Services

Xtend Brand may provide social media management, content creation, scheduling, publishing, and related services.

Where social media accounts are connected to Xtend Brand systems, clients authorize us to access and manage those accounts only to the extent necessary to provide the agreed Services.

Clients remain responsible for:

  • Ownership and authorization of their social media accounts.
  • The accuracy of information provided to us.
  • The legality of their products, services, and claims.
  • Compliance with applicable social media platform policies.

Social media platforms may change their APIs, features, policies, algorithms, or access requirements at any time. Such changes may affect the availability or functionality of our Services.

7. Xtend Brand Social Media Management Platform

As part of our technology and marketing services, Xtend Brand may provide software tools that allow users to manage social media accounts from a centralized dashboard.

These tools may allow users to:

  • Connect supported social media accounts.
  • Create and manage social media content.
  • Upload media.
  • Schedule posts.
  • Publish content.
  • Manage multiple social media channels.
  • View available account or content information.
  • Perform other social media management activities.

Use of these tools is subject to these Terms and any additional terms applicable to a particular service.

8. Third-Party Platforms

Our Services may integrate with third-party platforms and services, including social media networks, advertising platforms, analytics services, hosting providers, payment providers, and other technology providers.

Examples may include platforms such as TikTok, Meta, Google, LinkedIn, and other supported services.

Third-party services operate independently from Xtend Brand and are governed by their own terms, policies, and privacy practices.

Xtend Brand is not responsible for:

  • Third-party outages.
  • Changes to third-party APIs.
  • Changes to third-party policies.
  • Third-party account suspensions.
  • Third-party content moderation decisions.
  • Restrictions placed on third-party accounts.
  • Loss of functionality caused by third-party changes.

9. TikTok Integration

Certain Xtend Brand Services may integrate with TikTok through TikTok’s official APIs and authentication systems.

Users may authorize Xtend Brand to access specific TikTok permissions necessary to provide features such as account connection, profile information, content uploading, scheduling, and publishing.

Users must have appropriate authorization to connect and manage any TikTok account used with Xtend Brand.

Use of TikTok remains subject to TikTok’s applicable terms, policies, and community guidelines.

Xtend Brand does not own or control TikTok and is not affiliated with TikTok unless expressly stated.

10. User Content

Clients and users retain ownership of content, materials, images, videos, trademarks, logos, and other materials they provide to Xtend Brand (“User Content”), subject to any separate agreement between the parties.

By providing User Content to Xtend Brand, you grant us the limited rights necessary to use, reproduce, modify, transmit, store, publish, or otherwise process that content solely for the purpose of providing the requested Services.

For example, this may be necessary to:

  • Create marketing materials.
  • Publish social media posts.
  • Schedule content.
  • Upload content to connected platforms.
  • Build or update websites.
  • Perform marketing campaigns.
  • Provide analytics or reporting.

We do not claim ownership of your User Content.

11. Intellectual Property

Unless otherwise agreed in writing, Xtend Brand retains ownership of its:

  • Website.
  • Software and applications.
  • Systems and infrastructure.
  • Templates.
  • Processes.
  • Frameworks.
  • Tools.
  • Designs created independently of a client project.
  • Branding and trademarks.
  • Pre-existing intellectual property.

Client-specific deliverables and ownership rights may be governed by the applicable project agreement, proposal, invoice, or statement of work.

Nothing in these Terms automatically transfers ownership of Xtend Brand’s pre-existing intellectual property.

12. Prohibited Activities

You agree not to use our website, Services, or technology to:

  • Violate applicable laws or regulations.
  • Infringe another person’s intellectual property or other rights.
  • Distribute malware or malicious software.
  • Gain unauthorized access to systems or accounts.
  • Attempt to bypass security mechanisms.
  • Abuse or interfere with our systems.
  • Use another person’s account without authorization.
  • Engage in fraudulent or deceptive activities.
  • Distribute unlawful or harmful content.
  • Violate the terms or policies of third-party platforms.
  • Use our Services for activities that could reasonably expose Xtend Brand or its clients to legal or security risks.

We may suspend or terminate access to Services where we reasonably believe they are being misused.

13. Fees and Payments

Where Services are provided for a fee, pricing and payment terms will be communicated through the applicable proposal, quotation, invoice, subscription, or service agreement.

Unless otherwise agreed in writing:

  • Fees are payable according to the agreed payment schedule.
  • Additional work outside the agreed scope may incur additional charges.
  • Third-party costs may be charged separately.
  • Advertising budgets and third-party platform charges are generally separate from Xtend Brand service fees unless otherwise stated.

Failure to make required payments may result in suspension or termination of Services.

14. Service Availability

We make reasonable efforts to maintain reliable Services but do not guarantee uninterrupted or error-free operation.

Services may be temporarily unavailable because of:

  • Maintenance.
  • Updates.
  • Technical problems.
  • Hosting or infrastructure issues.
  • Security incidents.
  • Third-party outages.
  • API changes.
  • Events beyond our reasonable control.

We may modify or discontinue particular Services when reasonably necessary.

15. Account Suspension and Termination

You may stop using our Services at any time, subject to any applicable service agreement or outstanding contractual obligations.

Xtend Brand may suspend or terminate access to a Service if:

  • You violate these Terms.
  • You fail to make required payments.
  • Your use creates a security or legal risk.
  • You misuse our Services.
  • You violate applicable third-party platform policies.
  • Required by law.
  • The relevant Service is discontinued.

Termination does not automatically eliminate payment obligations that accrued before termination.

16. Disclaimer

To the maximum extent permitted by applicable law, Xtend Brand provides its website and Services on an “as is” and “as available” basis.

We do not guarantee specific business, marketing, advertising, SEO, traffic, lead-generation, sales, or revenue results unless expressly agreed in writing.

We also cannot guarantee the continued availability of third-party platforms, APIs, integrations, or services.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Xtend Brand and its affiliates, employees, contractors, partners, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to the use of our website or Services.

This may include losses resulting from:

  • Third-party platform outages.
  • Social media account restrictions or suspensions.
  • Failed or delayed publishing.
  • API changes.
  • Search engine algorithm changes.
  • Advertising platform decisions.
  • Loss of business or revenue.
  • Loss of data or content.
  • Events outside our reasonable control.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

18. Privacy

Your use of our website and Services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

Privacy Policy:
https://xtendbrand.com/privacy-policy/

19. Confidentiality

Where Xtend Brand receives confidential business, technical, marketing, or other information from a client in connection with providing Services, we will take reasonable measures to protect such information from unauthorized disclosure.

Confidentiality obligations may also be governed by a separate agreement between Xtend Brand and the client.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, technology, or applicable legal requirements.

When we make material changes, we may update the “Last Updated” date on this page and provide additional notice where appropriate.

Your continued use of our website or Services after updated Terms become effective constitutes acceptance of the revised Terms.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of Pakistan, without regard to conflict-of-law principles, unless otherwise required by applicable law.

Any disputes arising in connection with these Terms shall be subject to the applicable courts and jurisdiction in Pakistan.

22. Contact Us

If you have questions about these Terms or our Services, please contact us through our contact form.